For the 2023 winter season, we have made some changes to the way our huts operate.

There will be no bag deliveries to Bob Lee and Daisy Lee huts. Guests booking these huts should be intermediate-level skiers or above to ensure they can get there safely and before the mountain closes for the day. The huts will be serviced as they have been in the past year with firewood, water, gas and other necessities.

For your safety and that of your group, guests must be checked in at by 12:00 pm on the day of your booking. Bags must be checked in before 1:00 pm and not weigh more than 15kg.

Snow Farms planned operating season is July 1st to September 18th, but the winter season for the Alpine Huts is from June 1st until October 9th. For this period, we will be running bag transfers*, and if your booking occurs outside our operating season, snow permitting, you will be able to rent cross-country skis and snow shoes.

*Bag transfers prior to opening may be influenced by low snow conditions or warm weather. If bag transfers are essential to your trip, we recommend booking during our normal operating season.

Cancellations

To receive a full refund minus a $30 service fee, guests must cancel within 48 hours of booking, and the cancellation must occur at least 30 days before check-in. If you cancel more than 30 days before check-in, Snow Farm will refund 50% of the booking amount. If you cancel after that, there will be no refund.

Date changes can only occur more than 30 days before booking date if available space exists and must be for the same hut and quantity of guests. Guests are responsible for using the booking calendar to find an alternative date before October 31st.

All date changes and cancellations incur a minimum $30 service fee.

If Snow Farm is closed on your chosen day or staff at Snow Farm deem it unsafe for you to travel to the huts on the date of your booking, you will receive a full refund minus the $30 service fee.3